ALT-PU-2014-1279-1

BDU:2022-01771

HIGH8.8

Уязвимость компонентов Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, Kernel/System/TicketSearch.pm системы запроса билетов OTRS, позволяющая нарушителю получить доступ к конфиденциальным данным, нарушить их целостность, а также вызвать отказ в обслуживании

Опубликовано: 2022-04-05Изменено: 2022-04-06

CVSS 3.xВЫСОКАЯ 8.8

CVSS:3.x/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CVSS 2.0КРИТИЧЕСКАЯ 9.0

CVSS:2.0/AV:N/AC:L/Au:S/C:C/I:C/A:C

Ссылки

CVE-2013-4717

CVE-2013-3551

MEDIUM6.5

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Опубликовано: 2020-02-21Изменено: 2024-11-21

CVSS 2.0СРЕДНЯЯ 4.0

CVSS:2.0/AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS 3.xСРЕДНЯЯ 6.5

CVSS:3.x/CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Ссылки

CVE-2013-4088

MEDIUM6.5

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Опубликовано: 2020-02-21Изменено: 2024-11-21

CVSS 2.0СРЕДНЯЯ 4.0

CVSS:2.0/AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS 3.xСРЕДНЯЯ 6.5

CVSS:3.x/CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Ссылки

CVE-2013-4717

HIGH8.8

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Опубликовано: 2021-08-09Изменено: 2024-11-21

CVSS 2.0СРЕДНЯЯ 6.5

CVSS:2.0/AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS 3.xВЫСОКАЯ 8.8

CVSS:3.x/CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Ссылки

CVE-2013-4718

MEDIUM5.4

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

Опубликовано: 2021-08-09Изменено: 2024-11-21

CVSS 2.0НИЗКАЯ 3.5

CVSS:2.0/AV:N/AC:M/Au:S/C:N/I:P/A:N

CVSS 3.xСРЕДНЯЯ 5.4

CVSS:3.x/CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Ссылки

CVE-2014-1471

HIGH7.5

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

Опубликовано: 2014-02-04Изменено: 2026-04-29

CVSS 2.0ВЫСОКАЯ 7.5

CVSS:2.0/AV:N/AC:L/Au:N/C:P/I:P/A:P

Ссылки

CVE-2014-1694

MEDIUM6.8

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

Опубликовано: 2014-02-04Изменено: 2026-04-29

CVSS 2.0СРЕДНЯЯ 6.8

CVSS:2.0/AV:N/AC:M/Au:N/C:P/I:P/A:P

Ссылки

CVE-2014-1695

MEDIUM4.3

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.

Опубликовано: 2014-03-01Изменено: 2026-04-29

CVSS 2.0СРЕДНЯЯ 4.3

CVSS:2.0/AV:N/AC:M/Au:N/C:N/I:P/A:N

Ссылки

Обновление пакета otrs в ветке sisyphus

Закрытые проблемы (8)

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.