All errata/sisyphus/ALT-PU-2017-2623-1
ALT-PU-2017-2623-1

Package update otrs in branch sisyphus

Version5.0.23-alt1
Task#193791
Published2017-11-10
Max severityHIGH
Severity:

Closed issues (2)

CVE-2017-14635
HIGH8.8

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

Published: 2017-09-21Modified: 2025-04-20
CVSS 2.0MEDIUM 6.5
CVSS:2.0/AV:N/AC:L/Au:S/C:P/I:P/A:P
CVSS 3.xHIGH 8.8
CVSS:3.x/CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
References
CVE-2017-9324
HIGH8.8

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Published: 2017-06-12Modified: 2025-04-20
CVSS 2.0MEDIUM 6.5
CVSS:2.0/AV:N/AC:L/Au:S/C:P/I:P/A:P
CVSS 3.xHIGH 8.8
CVSS:3.x/CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
References